I like to meet one-on-one with each client so I understand their needs. Unlike booking through an impersonal OTA, when you work with me, you’ll be working with a real person who knows what is important to you and who proactively thinks through the details of your travel for you. In addition, I provide 24/7 VIP service and know how to pull strings to make adjustments when plans change or emergencies arise. For example, when 9/11 happened and travelers were stranded all over the world, I was able to get a grateful client home from Europe because of the industry relationships I have through Tzell.