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Linda Sergeant

New York, New York Travel Agent

Delivering "Wow" Moments

Delivering “wow” moments and the power of a human travel advisor.

Ever wonder what exactly a travel advisor does? Arguably, the least important thing a travel advisor does is book your travel. What surrounds the actual booking – the planning, anticipating, troubleshooting, negotiating, communicating, and delivering those special memory making moments, as well as the follow up after a trip – is where you will find the real value. That’s where I come in, creating handcrafted experiences with special touch points to surprise and delight my clients. Throughout the years, I have put together countless experiences for my clients. Here are a few of my favorite wow moments I arranged for clients.

More than a golf trip: For a client’s 50th birthday, I arranged a golf trip for him and 15 of his friends to Scotland to play at St Andrews. St Andrews is a seaside town northeast of Edinburgh, on Scotland’s east coast. It’s known for its many golf courses, including the Old Course, with the landmark Swilcan Bridge at the 18th hole. To make their golf experience even more memorable, I arranged two helicopters to pick them up at the Old Course and take them to Royal Dornoch, a golf club with two 18-hole courses: the Championship Course and the Struie Course. When they arrived in their rooms, I had surprised them with sized kilts waiting in each guest’s room.  The celebration ended with a party at Skibo Castle, home to one of the world’s most prestigious private clubs and one of Scotland’s best-kept secrets.  

Alice in Wonderland scavenger hunt: I curated an adventure through London for a family with four children under the age of 10. I wanted to make their vacation a hands-on experience for all and arranged a trail of clues for the family to solve as they journeyed across the city. The children were able to interact with fully costumed characters including the Queen of Hearts, Rabbit, Tweedle Dee, and Alice herself. The scavenger hunt ended with a traditional late-afternoon tea.  

A foodie night out with teens: One of my most favorite surprises I arranged for a family traveling with teens was a night Vespa ride and foodie experience through the streets if Ho Chi Minh City in Vietnam. Through the evening, they were able to try a variety of food and drink and sampled the best authentic local specialties. They zoomed past the famous must-see sights of Ho Chi Minh City while in the bustling traffic, with smiles tattooed on their faces.  

Caribbean birthday bash complete with fireworks: Eden Rock – St Barths is located on a rocky promontory surrounded by white sandy beaches, gin-clear sea, and amazing coral reefs full of colorful sea life. A client celebrating her 40th birthday wanted to celebrate this milestone birthday with a bang, and through my relationships and contacts, I was able to arrange a special beachside dinner, complete with fireworks!  

At the heart of travel and why to book human: I had a young guest leave her favorite doll in the sand at a resort, and unfortunately the hotelier was not able to locate this sentimental item. My heart ached for her, so I ordered a new one with travel luggage and sent it to her home with a personal note saying how she had taken an extended vacation and could not wait to come back home.

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Reviews

42 of 72 people found this review helpful

The Best of Everything

Reviewed By Teresa - Katonah, New York | Traveled to Turks and Caicos Islands ~ Caribbean
We began working with Linda after a friend's recommendation and we have been very pleased. Linda is excellent at being proactive about planning, she knows what you'll need to plan before you've even thought about it, especially with dining transportation and on site activities. She knows the best places to visit and takes into consideration your family's ages and interests, likes and dislikes. If you are a foodie, she knows the best restaurants and if you're an action junkie, she knows the attractions. We would highly recommend Linda for all of your travel needs.
I would recommend this agent to my family and friends
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37 of 69 people found this review helpful

Hawaii was a perfect choice !

Reviewed By TD - Long Valley, NJ | Traveled to Hawaii Island ~ Hawaii ~ USA
Linda planned a trip for us to Hawaii. From Day 1, she was professional, energetic, and provided constant updates. She was well versed in all the destinations I inquired about. Highly detailed, organized, easy to work with...and excellent in her role. Not a detail was missed and all her recommendations at our final destination were outstanding. The trip was planned with a full itinerary and every step of the trip from travel to excursions to recommendations went perfectly. I’d highly recommend using Linda for any trip as I will in the future.
I would recommend this agent to my family and friends
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34 of 65 people found this review helpful

Expertly handled our varied group

Reviewed By Rita - New York | Traveled to Italy ~ Europe
I have worked with Linda on many trips. The most difficult, for her, was a group of 14 opinionated women in Italy for 2 weeks. First week was with a tour group to see the major cities. She picked one that was very good, but still within our non-extravagant price range. All were extremely happy with the tour she chose, and she also able intervened in some minor hiccups while we were there. At the end of this portion, she helped us get tickets to see the Pope give his Easter address in St. Peter's Square!! Still not sure how she managed it, but she definitely went above and beyond for this one. Second part of the trip was an independent visit to the Amalfi Coast, with us centered in Sorrento. The first suggestion was an amazing property on the water, but we eventually settled on a more reasonable hotel that was simply beautiful. Recommendations for site seeing, restaurants, and activities. Bravo to a job well done!!
Also.. Ireland, Costa Rica, Spain
I've sent friends to her, also happ
I would recommend this agent to my family and friends
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34 of 65 people found this review helpful

Goes Above & Beyond

Reviewed By TravelBug - NEW YORK | Traveled to Europe
We've been using Linda as our travel agent for about 4 years. I was hesitant at first, since she lives in a different state and in the past, I've always worked with travel agents in person.

However, I quickly learned that she is far better than anyone else I've ever worked with. Why? Because she really "listens" to what it is you are looking for, and she does her homework and always comes up with creative ideas.

When we book with her, we know that she will choose interesting boutique hotels in great locations, all transfers will be private and go smoothly, and if there are any "extra" amenities or "deals" floating around, she will find them.

She has helped us with both small and large trips in Europe, Asia, and the Carribbean. Her service is always exceptional & reliable -- whether helping us with a small item or arranging an entire trip. Even though we've never met her personally, she has become a "friend", and we always feel well taken care of by her.
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

Relaxing Beach vacation

Reviewed By Tom - Morristown | Traveled to Turks and Caicos Islands ~ Caribbean
Linda was prompt and responsive at every stage, from providing ideas and options on possible destinations, to planning the selected stay, and of course while battling the the troubles that Covid presented. In stressful times, Linda and her team kept their poise. All of her efforts were greatly appreciated!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Relaxing time @ como parrot cay

Reviewed By Chelsea - Morristown, NJ | Traveled to Turks and Caicos Islands ~ Caribbean
Easy booking and always quick to respond. We had the best time there- so relaxing, staff was awesome and flexible, food was great, and overall perfect for what we were looking for. We also enjoyed the other guests as well- similar people to us who were easy to talk to. No complaints from us at all!
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

Stress-free Honeymoon

Reviewed By Rachel - New York, NY | Traveled to Turks and Caicos Islands ~ Caribbean
Linda was so reliable and easy to work with. We didn't have to worry about a single thing before or during travel despite the fact that we went on our honeymoon during covid. Will definitely be using her services again!
I would recommend this agent to my family and friends
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32 of 66 people found this review helpful

Every year we say - Best Vacation Ever !!

Reviewed By ML - Greenwich | Traveled to USA
Linda is very knowledgeable - patient - and listens - our family excursions are very involved with many location changes- Linda never misses a detail !
I would recommend this agent to my family and friends
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28 of 58 people found this review helpful

Best expert in the business!!

Reviewed By Holly F - Philadelphia PA | Traveled to Bahamas ~ Caribbean
Excellent. Deep knowledge of the best travel locations, high sense of urgency, and thoughtful with every detail. We have used Linda's services for at least 10 trips and all have been amazing. Thanks Linda!!!
I would recommend this agent to my family and friends
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6 of 15 people found this review helpful

best trips ever!

Reviewed By Reagan L - Chatham, NJ | Traveled to Greece ~ Europe
Linda is such a find! I have been thrilled with her work on 2 major trips. She has such good insight to share. Her knowledge of a wide variety of destinations is impressive She guided us in destination choice as well as found the perfect hotels and activites for our family. Our family is already dreaming about the next trip she will help plan!
I would recommend this agent to my family and friends
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30 of 64 people found this review helpful

The most attention to detail

Reviewed By Shana - West Hartford, CT | Traveled to Jamaica ~ Caribbean
Superior customer service!! We had travelled out of the country to an all inclusive resort. My husband left his sunglasses on the beach and we didn't realize it until we were back home. She contacted the resort for us and found them!! Shipped them right to us :). Just one example of going above and beyond!!
I would recommend this agent to my family and friends
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30 of 65 people found this review helpful

Trip of a Lifetime!

Reviewed By Amy S. - Riverside, CT | Traveled to India ~ Central Asia
Linda is the most knowledgeable and skilled travel professional I have ever worked with. There is no corner of the earth that she cannot create an amazing travel experience in. She leaves no stone unturned when it comes to travel details. Our trip to India included 9 family members ranging from 84 years old to 3 years old and Linda created the most enjoyable and memorable vacation we have ever had. She's amazing!!
I would recommend this agent to my family and friends
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26 of 59 people found this review helpful

Best Honeymoon We Could Ask for!

Reviewed By Elyse - New York, NY | Traveled to Thailand ~ East and Southeast Asia
she's quick, smart and always available when you need her!
I would recommend this agent to my family and friends
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24 of 57 people found this review helpful

Family Vacations

Reviewed By LLS - Rye, New York | Traveled to multiple locations
Our family has booked trips with Linda Sergeant for the past 8 years all over the world. Whether a simple beach vacation or a tour through Asia, Linda is a pleasure to work with. She is responsive and detail oriented. She always has great ideas on hotels and locations that fit our needs. We have introduced Linda to friends and family members who have all enjoyed working with her.
I would recommend this agent to my family and friends
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26 of 61 people found this review helpful

Best Travel Agent!

Reviewed By Liz - Pound Ridge, NY | Traveled to Utah ~ USA
Linda is the most honest and thorough travel agent I have ever worked with. She truly wants us to have the best experience possible and is always concerned about setting the right expectations. She works diligently to ensure that every detail of our trip is properly arranged so that it runs smoothly. We recently had to change our entire Christmas vacation due to mother nature and Linda worked for four days straight making it happen without losing a dime!!
I would recommend this agent to my family and friends
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28 of 66 people found this review helpful

Makes our travel experiences a joy

Reviewed By Rachel - New York, NY | Traveled to Greece ~ Europe
Linda has taken the stress out of travel and made it a joyful, worry free experience. She is a true professional and is patient, kind and understanding with her clients. We would highly recommend her to anyone planning a trip, whether a weekend getaway or extensive, exploratory travel. She planned a wonderful sailing trip around Greece which we thoroughly enjoyed.
I would recommend this agent to my family and friends
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